Why ‘Accuracy’ Is the Wrong Way to Judge Drive-Thru AI
When McDonald’s announced its latest AI-powered drive-thru system, one number quickly became the headline: more than 90% accuracy. The figure ...
Tag: Hi Auto
Roy Baharav: Why AI’s Biggest Drive-Thru Impact Isn’t Replacing Workers; It’s Making Their Jobs Better
For years, the conversation around artificial intelligence in quick-service restaurants has centered on automation and labor replacement. Headlines have largely ...
Parrish Chapman Joins Hi Auto as Executive Vice President of Sales, Bringing Decades of Restaurant and Enterprise Tech Experience
Parrish Chapman has joined Hi Auto as Executive Vice President of Sales. He brings enterprise sales leadership, restaurant operations experience, ...
How Lee’s Famous Recipe Chicken Is Rebuilding The Drive-Thru Experience With Hi Auto AI
The modern drive-thru is under pressure from all sides. Customers expect faster service, operators are struggling with labor shortages, and ...
Voice AI Milestone: Hi Auto Surpasses 100 Million Drive-Thru Orders Per Year
On a busy Friday evening at a Bojangles location in the Midwest, cars snake around the drive-thru lane, engines rumbling ...
At the Genius Conference, New XPI Integration Unveils Advanced Voice AI Capabilities for Bojangles
New York/USA At this year’s Global Payments Genius Conference, one of the most anticipated sessions was the “Enterprise Automation at ...